Privacy policy

Overview

This Privacy Policy explains how Checkmates Designs (“we”, “us”, “our”) collects and uses your personal information when you visit our website or make a purchase.

We respect your privacy and are committed to protecting your personal data in accordance with UK data protection laws (UK GDPR).

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Billing and delivery address
  • Order details (products purchased and order history)
  • Any information you provide when contacting us

If you sign up to our email list, we will also collect your email address.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products to you
  • Communicate with you about your order
  • Respond to customer enquiries
  • Send marketing emails (only if you have signed up)

Sharing Your Information

We only share your data with trusted third parties where necessary to run our business:

  • Shopify, which hosts our website and processes orders
  • Payment providers (such as Shopify Payments or PayPal) to securely process payments
  • POD Base, our print-on-demand fulfilment partner, who processes and ships phone case orders on our behalf
  • Delivery companies (such as Royal Mail or Evri) to deliver your order

We do not sell your personal data.

Email Marketing

If you choose to sign up to our email list, you can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We do not currently send regular marketing emails unless you have opted in.

Data Retention

We only keep your personal information for as long as necessary to:

  • Process and deliver your order
  • Comply with legal and tax requirements
  • Resolve any disputes

Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of incorrect information
  • Request deletion of your data (where legally possible)
  • Object to how your data is used
  • Withdraw consent for marketing at any time

To exercise these rights, contact us at:
hello@checkmatesdesigns.com

Cookies

We may use cookies to improve website performance and understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

Security

We take reasonable steps to protect your personal data, but no online system is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact: hello@checkmatesdesigns.com